We provide this section in order to give attention to the complaints or grievances of our policyholders, guaranteeing an efficient and objective service.

Attention hours: 8:00 a.m. to 5.00 p.m. from Monday to Friday.
Mail: [email protected]
Tel./Whatsapp: 2133-9600
Address: Calle Loma Linda, No. 265, Col. San Benito, San Salvado

To file your complaints or grievances, you may also visit us in person and be attended to by Mrs. Olga de Tamayo to present your case. The estimated response time is 3 working days.